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Terms and Conditions

Effective Date: July 2026

Welcome to Tech Repair365. These Terms and Conditions explain the rules for using this website and requesting technical support or related solutions. By accessing the website, submitting an inquiry, scheduling an appointment, or using our solutions, you agree to these terms.

Website Use

The website provides general information about computer support, printer assistance, remote troubleshooting, managed IT solutions, device checks, and related technical solutions.

You agree to use the website only for lawful purposes. You must not attempt to damage the website, gain unauthorized access, upload harmful content, misuse contact forms, or interfere with its normal operation.

Technical Support

Tech Repair365 may provide remote or in-person technical assistance based on the customer’s request, device condition, location, and technician availability.

Submitting an inquiry or appointment request does not guarantee that a specific issue can be fixed. The scope of work, price, and service requirements may be discussed before paid work begins.

Customers must provide complete and accurate information about the device, technical issue, and previous troubleshooting attempts.

Remote Access

Some technical issues may require remote access to a customer’s device. Remote access will begin only after the customer provides permission.

During a remote session, a technician may review system settings, diagnostic information, applications, error messages, network settings, and other information related to the reported issue.

Customers should close personal files, banking websites, password managers, private messages, and unrelated applications before granting remote access. Customers may end the session at any time.

Customer Responsibilities

Customers are responsible for:

Tech Repair365 is not responsible for problems caused by false information, unauthorized access requests, unsupported devices, or a customer’s failure to follow instructions.

Data and Backup

Technical work may involve a risk of data loss, software changes, or compatibility issues. Customers should create a current backup of important files before requesting assistance.

Tech Repair365 does not guarantee that lost, deleted, damaged, corrupted, or encrypted data can be recovered.

Pricing and Payments

Prices may vary based on the type of issue, required work, service plan, device condition, and any third-party software or hardware required.

Customers will be informed of applicable charges before paid work begins. By approving a service, the customer agrees to pay the stated amount and any approved additional charges.

Payments may be processed through an independent payment provider. The payment provider may apply its own terms and privacy practices.

Support Plans

Tech Repair365 may offer recurring or one-time support plans. The features, billing period, device limits, renewal terms, and cancellation conditions will be provided before enrollment.

Recurring plans may continue until canceled according to the cancellation method provided during purchase. Canceling a plan prevents future renewals but may not result in a refund for a billing period that has already started.

Refunds and Cancellations

Refund and cancellation eligibility depends on the type of solution purchased, the work already completed, and any conditions provided during the purchase.

Completed diagnostics, remote sessions, technician labor, software licenses, activated plans, third-party charges, and replacement parts may not be refundable.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

No Guaranteed Results

Tech Repair365 will make reasonable efforts to diagnose and address technical issues. However, we do not guarantee that every device can be repaired, every file can be recovered, every security threat can be removed, or every problem will not return.

Certain issues may be caused by hardware failure, unsupported software, manufacturer restrictions, unavailable parts, internet service problems, or conditions outside our control.

Third-Party Products

The website may mention or display third-party products, software, certifications, trademarks, or brand names. These remain the property of their respective owners.

Unless clearly stated, the use of a brand name or logo does not mean that Tech Repair365 is sponsored, authorized, endorsed, or operated by that company.

Third-party websites, tools, software, and payment platforms may have separate terms and privacy policies.

Intellectual Property

The website content, layout, graphics, logo, written material, and design elements belong to Tech Repair365 or their respective licensors.

Website content may not be copied, republished, sold, modified, or used for commercial purposes without written permission.

Limitation of Liability

To the extent permitted by law, Tech Repair365 is not responsible for indirect losses, lost profits, business interruption, lost data, account access issues, or damage caused by third-party products or circumstances outside our reasonable control.

Our total liability relating to a paid solution will not exceed the amount paid for that specific solution, except where applicable law requires otherwise.

Privacy

Personal information collected through the website, contact forms, appointments, payments, and support sessions will be handled according to the Tech Repair365 Privacy Policy.

Changes to These Terms

Tech Repair365 may update these Terms and Conditions when website features, solutions, billing practices, or legal requirements change. The revised version will be posted on this page with an updated effective date.

Contact Us

For questions about these Terms and Conditions, contact: